Question 1

Why shall we trust your company?

Accepted Answer

AttendanceGuru is a Private Limited company, officially registered with the Government of India's Ministry of Corporate Affairs since 2016. We have a verifiable track record with over 100 educational institutions across five+ states. You can review our customer feedback or contact our existing clientele for supplementary assurance.

Question 2

What constitutes the Unique Selling Proposition (USP) of the AttendanceGuru Application?

Accepted Answer

Our principal USP is utilizing AI to optimize educational processes. We focus on identifying students' innate abilities and guiding their academic paths through Intelligent Recommendation Systems for curriculum choices, extracurriculars, and competitive exams.

Question 3

How many educational institutions are currently utilizing your platform?

Accepted Answer

Over 100 schools and coaching institutes across states like Telangana, Bihar, Maharashtra, UP, Rajasthan, and West Bengal use our services. A comprehensive list is available at attendanceguru.com.

Question 4

Why is Radio-Frequency Identification (RFID) technology preferred over biometric devices for the purpose of attendance tracking?

Accepted Answer

RFID is significantly faster. A biometric scan takes 20-30 seconds, while an RFID scan takes only 2-3 seconds. This allows 200-250 students to be processed in 6-8 minutes, compared to over an hour for biometrics, preventing delays at the start and end of the school day.

Question 5

Why is the cost of RFID attendance systems higher?

Accepted Answer

The cost is actually quite reasonable—approximately ₹30 per month (less than ₹1 per day). This covers attendance, exams, results, fee management, and digital notice boards. We offer high reliability with zero software downtime recorded over four years.

Question 6

In what ways does AttendanceGuru benefit the school director, principal, and the institution as a whole?

Accepted Answer

It streamlines operations and saves administrative time. We provide a free customized website to attract parents and address child safety through real-time monitoring and instant notifications. The integrated Fee Management module also improves financial efficiency and reduces late payments.

Question 7

Other providers offer comparable products at a reduced price point. Why should we elect to choose your solution?

Accepted Answer

While others may be cheaper, we prioritize quality, security, and reliability. Cheaper alternatives often face downtime and communication failures. We guarantee 99.9% cloud server uptime with 24/7 automated monitoring and a dedicated support team.

Question 8

What is the procedure regarding absent students? Is manual notification to parents a requirement?

Accepted Answer

No manual intervention is needed. Our software automatically identifies absent students by comparing registered students against those present and dispatches automated notifications to parents.

Question 9

How many attendance devices are recommended for an institution with 1000 to 1200 students?

Accepted Answer

We recommend one device for every 200-300 students to prevent congestion. For a population of 1000-1200, we suggest deploying 4 to 5 units.

Question 10

If multiple devices are installed, is it permissible for students or staff to log in through one device and log out through a different one?

Accepted Answer

Yes, all installed devices can be used interchangeably for both logging in and out. Using all devices simultaneously helps keep the maximum waiting time under 1-2 minutes.

Question 11

Is the procurement of separate devices for staff and students necessary?

Accepted Answer

No, the same device can be efficiently utilized for students, teaching faculty, and administrative staff members.

Question 12

What is the typical operational lifespan of the device?

Accepted Answer

With a stable power connection and regular usage, the device is engineered to perform reliably for a duration exceeding 3 years.

Question 13

Is the device subject to an annual charge?

Accepted Answer

The device itself is a one-time capital investment. Starting from the second year, there is a nominal fee for annual maintenance, which includes a health-monitoring application.

Question 14

What is the protocol should the device experience a malfunction?

Accepted Answer

Malfunctions are rare, but if one occurs, you can use the AttendanceGuru mobile app to record attendance instantly. Contact our support team, and we will resolve the issue or provide a replacement within 1-3 working days.

Question 15

What is the anticipated life expectancy of the RFID cards and their corresponding print quality?

Accepted Answer

Our durable RFID cards and high-quality prints can last over 3 years with regular use. Some institutions choose to renew them annually for updated student photos, but it is not mandatory.

Question 16

What is the estimated duration of the setup process, inclusive of the delivery of the identification (ID) cards?

Accepted Answer

Once we receive all student/staff data and photos, we commit to complete system configuration, card printing, and dispatch within a maximum of seven days.

Question 17

What is the stipulated procedure for replacing an ID card that has been lost or damaged?

Accepted Answer

We will reissue and reprint the card for a fee of ₹249 per card, plus applicable shipping charges (approx. ₹85 for up to five cards).

Question 18

What is the procedure for managing new student admissions subsequent to the initial delivery of ID cards?

Accepted Answer

For new admissions, we require a minimum reorder of 10 cards. Your staff can easily add the new student data to the system, and we will print and dispatch the new cards.

Question 19

Is it feasible for the same ID card to be utilized for more than one academic year?

Accepted Answer

Yes. While we suggest annual updates for photos, you can choose to reuse cards. In this case, you are only invoiced for the specific service features (attendance, fees, etc.) rather than the physical cards.

Question 20

Will the service charges be subject to an increase after the first year of service?

Accepted Answer

We maintain stable pricing. Any minor adjustments would be based on raw material costs (like RFID cards) or the introduction of new service features. There will be no drastic increases.

Question 21

What other service plans are currently available?

Accepted Answer

We offer three plans: Economy (App-based), Standard (RFID-based with App notifications), and Premium (RFID-based with SMS/WhatsApp notifications). Contact our representative for full details.

Question 22

What functionalities are included within the Economy Plan?

Accepted Answer

The Economy Plan offers app-based attendance where teachers record attendance via the AttendanceGuru mobile app, and parents receive in-app notifications.

Question 23

What are the constituent features of the Standard Plan?

Accepted Answer

The Standard Plan utilizes RFID technology for fully automatic attendance. Students tap their cards on the device, and parents are notified instantly via the app.

Question 24

What are the specific features of the Premium Plan?

Accepted Answer

The Premium Plan includes everything in the Standard Plan plus SMS or WhatsApp notifications. This is ideal for areas with unreliable internet or for parents without smartphones.

Question 25

What is the established payment structure for your services?

Accepted Answer

Payment is split into four parts: 1) Initial advance (₹1000 or 5%), 2) 25% after data/photo verification, 3) 50% upon website launch and ID design approval, and 4) Final balance after card delivery and device installation.

Question 26

Is a trial or testing period available prior to the placement of a confirmed order?

Accepted Answer

Yes, we offer a two-week trial with devices and teacher tags for a refundable security deposit. If unsatisfied, you can return the equipment for a full refund.

Question 27

What is the methodology for setting up an examination?

Accepted Answer

Use the 'Exam and Result' option in the app, select the batch, and 'Create New Exam'. Specify the name, type, and subjects, then set the 'Exam Sittings/Schedule' with corresponding dates.

Question 28

How is an admit card or hall ticket published?

Accepted Answer

Select the batch, go to 'Hall Ticket', and choose 'Publish Now'. You can then choose to send a notification to all students immediately.

Question 29

What is the procedure for inputting examination marks?

Accepted Answer

Enter the maximum and minimum passing marks manually when creating the exam. Later, update student marks in the 'Results' section either manually or by downloading and re-uploading the report sheet.

Question 30

Is a broadband or high-speed internet connection (4G/5G) a mandatory requirement?

Accepted Answer

No. While an internet connection is needed, the device works effectively on 2G/3G speeds or via a mobile hotspot if broadband is unavailable.

FAQs

Why shall we trust your company?

What constitutes the Unique Selling Proposition (USP) of the AttendanceGuru Application?

How many educational institutions are currently utilizing your platform?

Why is Radio-Frequency Identification (RFID) technology preferred over biometric devices for the purpose of attendance tracking?

Why is the cost of RFID attendance systems higher?

In what ways does AttendanceGuru benefit the school director, principal, and the institution as a whole?

Other providers offer comparable products at a reduced price point. Why should we elect to choose your solution?

What is the procedure regarding absent students? Is manual notification to parents a requirement?

How many attendance devices are recommended for an institution with 1000 to 1200 students?

If multiple devices are installed, is it permissible for students or staff to log in through one device and log out through a different one?

Is the procurement of separate devices for staff and students necessary?

What is the typical operational lifespan of the device?

Is the device subject to an annual charge?

What is the protocol should the device experience a malfunction?

What is the anticipated life expectancy of the RFID cards and their corresponding print quality?

What is the estimated duration of the setup process, inclusive of the delivery of the identification (ID) cards?

What is the stipulated procedure for replacing an ID card that has been lost or damaged?

What is the procedure for managing new student admissions subsequent to the initial delivery of ID cards?

Is it feasible for the same ID card to be utilized for more than one academic year?

Will the service charges be subject to an increase after the first year of service?

What other service plans are currently available?

What functionalities are included within the Economy Plan?

What are the constituent features of the Standard Plan?

What are the specific features of the Premium Plan?

What is the established payment structure for your services?

Is a trial or testing period available prior to the placement of a confirmed order?

What is the methodology for setting up an examination?

How is an admit card or hall ticket published?

What is the procedure for inputting examination marks?

Is a broadband or high-speed internet connection (4G/5G) a mandatory requirement?

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FAQs

Why shall we trust your company?

What constitutes the Unique Selling Proposition (USP) of the AttendanceGuru Application?

How many educational institutions are currently utilizing your platform?

Why is Radio-Frequency Identification (RFID) technology preferred over biometric devices for the purpose of attendance tracking?

Why is the cost of RFID attendance systems higher?

In what ways does AttendanceGuru benefit the school director, principal, and the institution as a whole?

Other providers offer comparable products at a reduced price point. Why should we elect to choose your solution?

What is the procedure regarding absent students? Is manual notification to parents a requirement?

How many attendance devices are recommended for an institution with 1000 to 1200 students?

If multiple devices are installed, is it permissible for students or staff to log in through one device and log out through a different one?

Is the procurement of separate devices for staff and students necessary?

What is the typical operational lifespan of the device?

Is the device subject to an annual charge?

What is the protocol should the device experience a malfunction?

What is the anticipated life expectancy of the RFID cards and their corresponding print quality?

What is the estimated duration of the setup process, inclusive of the delivery of the identification (ID) cards?

What is the stipulated procedure for replacing an ID card that has been lost or damaged?

What is the procedure for managing new student admissions subsequent to the initial delivery of ID cards?

Is it feasible for the same ID card to be utilized for more than one academic year?

Will the service charges be subject to an increase after the first year of service?

What other service plans are currently available?

What functionalities are included within the Economy Plan?

What are the constituent features of the Standard Plan?

What are the specific features of the Premium Plan?

What is the established payment structure for your services?

Is a trial or testing period available prior to the placement of a confirmed order?

What is the methodology for setting up an examination?

How is an admit card or hall ticket published?

What is the procedure for inputting examination marks?

Is a broadband or high-speed internet connection (4G/5G) a mandatory requirement?

GET Complete ERPACCESS For 1 Month Free Trial

GET Complete ERP
ACCESS For 1 Month Free Trial